PRIVACY & COOKIE POLICY

Sales Geek Privacy Policy

We comply with the following data protection and privacy legislation relevant to the regions in which we operate:

• United Kingdom: UK General Data Protection Regulation (UK GDPR) and Privacy and Electronic Communications Regulations (PECR).
• European Union: General Data Protection Regulation (EU GDPR).
• United States: California Consumer Privacy Act (CCPA), as applicable.
• India: Information Technology Act, 2000 and applicable rules including the SPDI Rules.
• Malaysia: Personal Data Protection Act 2010 (PDPA).
• United Arab Emirates / Dubai: Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL).

Effective Date: 17.7.25

Sales Geek Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with us, our services, or our website at www.salesgeek.co.uk (the “Website”).

1. Who We Are

Sales Geek Ltd is a global sales director provider and sales training business headquartered in the UK with operations worldwide through our master franchisors in the UK, USA, India, Malaysia, and other regions. We collect and process data to support clients, prospects, franchisees, and prospective franchisees.

2. What Data We Collect

We may collect the following types of personal data (meaning any information that identifies or could identify you):

• Full name
• Email address
• Telephone number
• Personal / Business address and postcode / zipcode
• Company name and job title
• IP address and device/browser details
• Cookie data and usage analytics

We do not collect or store payment card details. Payment processing is managed via trusted third-party services.

We do not knowingly collect data on individuals under the age of 13. If you believe we have collected such data in error, please contact us immediately.

3. How We Collect Data

We collect data through:

• Website forms and contact submissions
• Event registrations (e.g. Eventbrite, TryBooking)
• Calendly bookings
• LinkedIn and other social media interactions
• Newsletter subscriptions (e.g. Campaign Monitor)
• Direct communications (email, phone, video calls)
• Tools used for service delivery (e.g. Zoom, ScoreApp, CleverStory, Microsoft Teams)

4. Why We Collect Your Data

We process your data to:

• Provide our services and respond to enquiries
• Deliver training and consultancy
• Support franchise recruitment and operations
• Register you for events or webinars
• Send relevant marketing or educational content (where you have opted in)
• Comply with legal obligations

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Consent (e.g. for marketing emails — you may unsubscribe at any time using the link in any communication)
• Contractual necessity (e.g. delivering our services)
• Legitimate interest (e.g. internal reporting, business development)
• Legal obligation (e.g. accounting and compliance)

6. Sharing Your Data

We may share your data with:

• Master franchisors and their franchisees where geographically appropriate
• Our trusted third-party service providers (see below)
• Legal advisors or authorities where required
• We only share data necessary for delivering services or fulfilling business obligations. For international transfers (outside the UK/EU), we rely on mechanisms such as Standard Contractual Clauses (SCCs).
• We comply with applicable privacy regulations in the jurisdictions we operate, including the UK GDPR, EU GDPR, and relevant US privacy laws such as the CCPA

7. Tools & Platforms We Use

Your data may be processed via tools licensed to Sales Geek Ltd or our master franchisors including but not limited to:

• CRM & Communication: Zoho, Outlook, SharePoint, MS365, 3CX
• Marketing & Forms: Campaign Monitor, ScoreApp, Calendly
• Finance & Admin: Xero, QuickBooks, Dext, GoCardless, Stripe, Harvest
• Legal & Docs: Solicitors (UK/US), Better Proposals, eSigly, Zoho Sign
• Event Tools: TryBooking, Eventbrite
• Franchise Systems: HUB, Keystone (Academy), Mobilo, Moonpig, ISP, Plaud, Coma
• Analytics & Engagement: LinkedIn, ZoomInfo, CleverStory, Zoom, TTSI / PCS / DISC

8. Cookies

We use cookies to improve website performance, monitor usage, and support marketing. For full details, please see our [Cookie Policy]. You can manage your cookie preferences via your browser settings.

9. How Long We Keep Data

We retain data only as long as necessary:

• Client data: up to 7 years for accounting/legal reasons
• Marketing data: until you unsubscribe or 2 years from the last contact
• Franchisee data: as needed for the duration of the agreement

10. Your Rights

Under data protection law, you have rights including:

• Access your personal data
• Request correction or deletion
• Object to processing or restrict use
• Withdraw consent at any time
• Lodge a complaint with the ICO (UK) or your local authority
• To exercise these rights, please contact us at: info@salesgeek.co.uk
• You may also unsubscribe from any marketing communications at any time using the unsubscribe link included in all emails.

11. Data Security

We implement appropriate security measures across our systems and platforms to protect your data from unauthorized access, loss, or disclosure.

12. International Users

We work globally and may process your data outside of the UK/EU. In such cases, we ensure data protection safeguards are in place (e.g. SCCs or equivalent).

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, law, or our services. We’ll post any changes here and revise the “Effective Date” above.

14. Sales Geek Group

Sales Geek is the controller and responsible for your personal data. This policy is provided on behalf of our group of companies, including Sales Geek Holdings Limited, Sales Geek Limited, Sales Geek Training Limited – collectively referred to as “Company” & “we”, “us” or “our” in this privacy policy.

Contact Us
Sales Geek Ltd
Email: info@salesgeek.co.uk
Web: www.salesgeek.co.uk

If you’d like a plain-English summary of this policy or have any questions, just drop us a line.